Ourisman Chevrolet of Baltimore
Car dealer · Baltimore
6633 Security Blvd, Woodlawn, MD 21207
About
Located on Security Boulevard in Woodlawn, Ourisman Chevrolet of Baltimore serves as a local destination for those in the market for new and pre-owned vehicles. The dealership offers a range of automotive options, with a sales team that frequently engages with customers to identify specific vehicle needs and coordinate trade-ins. Many visitors have noted the efforts of staff members to provide informative, patient, and attentive service throughout the purchasing process, often working to accommodate individual schedules and preferences. The facility also houses a service department tasked with vehicle maintenance and repairs. While some patrons have reported positive experiences regarding the efficiency and professionalism of the staff, others have expressed concerns regarding the consistency of service quality, communication, and the handling of administrative details. As with any large dealership, the experience at Ourisman Chevrolet of Baltimore can vary, with some customers highlighting successful, straightforward transactions and others pointing to challenges with follow-up or service expectations. Prospective buyers and those seeking maintenance are encouraged to engage directly with the team to ensure their specific requirements are understood and addressed.
Reviews Ourisman Chevrolet of Baltimore
Customer experiences at Ourisman Chevrolet of Baltimore are highly polarized, with many praising the sales team for their helpfulness and efficiency while others report significant dissatisfaction with the service department and sales tactics. While several customers highlight a smooth and respectful car-buying process, others describe issues with inaccurate vehicle descriptions, aggressive sales behavior, and costly, ineffective vehicle repairs.
Strengths
- Helpful and knowledgeable sales staff
- Efficient finance department
- Accommodating test drive scheduling
Weaknesses
- Inaccurate vehicle feature descriptions
- High costs for vehicle repairs
- Unfriendly service department staff
- Unresolved mechanical issues after service
- Aggressive sales tactics
Best for
Customers seeking a personalized sales experience who are comfortable navigating potential discrepancies in vehicle information.
Opening hours
- Friday
- 9 AM–9 PM
- Monday
- 9 AM–9 PM
- Sunday
- Closed
- Tuesday
- 9 AM–9 PM
- Saturday
- 9 AM–7 PM
- Thursday
- 9 AM–9 PM
- Wednesday
- 9 AM–9 PM
Contact
- 6633 Security Blvd, Woodlawn, MD 21207
- (410) 265-7777
- www.baltimorechevyourisman.com