Metro Flooring Contractors
Flooring contractor · Baltimore
5850 Waterloo Rd Suite 140, Columbia, MD 21045
About
Located at 5850 Waterloo Rd in Columbia, Maryland, Metro Flooring Contractors provides professional flooring and carpet installation services to the local community. The company maintains a 4.5-star rating based on over 1,400 customer reviews, reflecting a broad range of experiences with their residential projects. Their service model typically includes on-site consultations where representatives bring samples directly to the home, allowing clients to evaluate materials and discuss project scopes in their own environment. The company’s installation teams handle a variety of flooring tasks, including the removal of old materials and the installation of new carpet, luxury vinyl tile, and other flooring products. While many clients have reported efficient, same-day service and professional results that transformed their living spaces, others have noted challenges regarding communication, scheduling, and the resolution of post-installation concerns. As with any significant home improvement project, prospective customers are encouraged to review the company’s service history and terms carefully to ensure the process aligns with their expectations for their home.
Reviews Metro Flooring Contractors
Customer experiences with Metro Flooring Contractors are highly polarized, ranging from praise for efficient, high-quality installations to severe complaints regarding poor communication, property damage, and unfulfilled service promises. While some clients appreciate the convenience of in-home consultations and competitive pricing, others report significant delays, unprofessional conduct, and a lack of accountability for installation errors.
Strengths
- Convenient in-home sample consultations
- Negotiable pricing
- Fast installation timelines
Weaknesses
- Poor communication and follow-up
- Damage to property and furniture
- Unprofessional installation conduct
- Difficulty scheduling repairs
- Failure to honor warranties or refunds
Best for
Customers comfortable with aggressive sales tactics who prioritize speed and price over consistent long-term service and support.
Opening hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Sunday
- Open 24 hours
- Tuesday
- Open 24 hours
- Saturday
- Open 24 hours
- Thursday
- Open 24 hours
- Wednesday
- Open 24 hours
Contact
- 5850 Waterloo Rd Suite 140, Columbia, MD 21045
- (301) 684-5800
- metroflooringcontractors.com/?utm_source=localfx&utm_medium=organic&utm_campaign=localfx