Mason & Carter Inc
Insurance agency · Baltimore
233 E Redwood St Ste 1100A, Baltimore, MD 21202
About
Located at 233 E Redwood St in the heart of Baltimore, Mason & Carter Inc. has established itself as a reliable resource for individuals and businesses navigating the complexities of insurance. With a strong reputation built on years of service, the agency maintains a 4.9/5 rating based on over 50 customer reviews. Clients frequently highlight the team’s ability to simplify the insurance process, often noting that agents take the time to explain policy details, coverage options, and liability risks in a way that is easy to understand. The agency provides a broad range of services, including homeowners, auto, renter’s, and business insurance. Whether assisting long-term clients with policy updates or helping new homeowners bundle their coverage to find more competitive rates, the staff is noted for being responsive and professional. Many clients emphasize that the team goes beyond standard transactions, offering personalized guidance and advocacy to ensure that coverage gaps are addressed and that policies align with their specific needs. By prioritizing clear communication and a client-focused approach, Mason & Carter continues to serve as a trusted partner for those seeking dependable insurance solutions in the Baltimore area.
Reviews Mason & Carter Inc
Mason and Carter is widely praised for providing personalized, responsive, and knowledgeable insurance brokerage services. While the vast majority of clients report high satisfaction with their ability to secure competitive rates and clear policy explanations, a minority of feedback highlights significant issues with follow-up and communication.
Strengths
- Responsive and helpful staff
- Clear explanation of coverage
- Competitive insurance rates
- Personalized customer service
Weaknesses
- Poor follow-up on quotes
- Unresponsive communication
Best for
Individuals and business owners seeking a dedicated broker to navigate and bundle complex home, auto, and commercial insurance policies.
Opening hours
- Friday
- 8:45 AM–4:45 PM
- Monday
- 8:45 AM–4:45 PM
- Sunday
- Closed
- Tuesday
- 8:45 AM–4:45 PM
- Saturday
- Closed
- Thursday
- 8:45 AM–4:45 PM
- Wednesday
- 8:45 AM–4:45 PM
Contact
- 233 E Redwood St Ste 1100A, Baltimore, MD 21202
- (410) 539-6767
- www.masoncarter.com