KeyMe Locksmiths
Locksmith · Baltimore
2401 N Charles St, Baltimore, MD 21218
About
Located at 2401 N Charles St in Baltimore, KeyMe Locksmiths provides key duplication services through a mix of automated kiosks and dispatched locksmith assistance. The service is designed for those prioritizing convenience, with kiosks often placed in accessible retail locations. Customers who utilize the kiosks for standard key copies report varying experiences; while some find the process quick and efficient with keys that fit perfectly, others have noted discrepancies between advertised starting prices and final costs, or have encountered issues with key functionality that required follow-up with customer support. When it comes to emergency lockout situations or more complex needs, the company dispatches technicians to assist customers on-site. Feedback regarding these field services is notably polarized. Some clients report positive interactions with knowledgeable, punctual, and professional locksmiths who resolve issues effectively. Conversely, other users have expressed significant frustration regarding pricing transparency, long wait times, and difficulties during the dispute process. With a current Google rating of 4.2 out of 5 based on 101 reviews, the business remains a polarizing option for Baltimore residents, balancing the appeal of modern, automated convenience against concerns regarding overall value and service consistency.
Reviews KeyMe Locksmiths
Customer experiences are highly polarized, with some users praising the convenience and functionality of the key kiosks and locksmith services, while others report significant issues with pricing transparency, faulty keys, and poor service experiences. While the company is noted for its responsive customer support regarding refunds, many customers find the service to be overpriced compared to local hardware stores.
Strengths
- Convenient kiosk locations
- Responsive customer support
- Prompt refund processing
Weaknesses
- High pricing compared to hardware stores
- Faulty or non-functional keys
- Lack of pricing transparency
- Long wait times for locksmiths
Best for
Individuals who prioritize the convenience of kiosk locations over lower-cost alternatives like hardware stores.
Opening hours
- Friday
- 6 AM–11 PM
- Monday
- 6 AM–11 PM
- Sunday
- 6 AM–11 PM
- Tuesday
- 6 AM–11 PM
- Saturday
- 6 AM–11 PM
- Thursday
- 6 AM–11 PM
- Wednesday
- 6 AM–11 PM
Contact
- 2401 N Charles St, Baltimore, MD 21218
- (410) 431-3945
- key.me/kiosks/maryland/baltimore/old-goucher/key-copy-old-goucher-maryland