Baltimore Medical System – Highlandtown
Medical clinic · Baltimore
3700 Fleet St Ste 200, Baltimore, MD 21224
About
Located at 3700 Fleet St in the Highlandtown neighborhood of Baltimore, Baltimore Medical System operates as a medical clinic serving the local community. The facility provides a range of primary care and specialized services, including behavioral health and OB/GYN care, with on-site access to laboratory and ultrasound testing. The clinic is situated in a building that offers elevator access and nearby parking options for patients visiting the suite. Patient experiences at this location have been notably varied. Some visitors have praised the helpfulness of individual staff members during registration and the support provided by interpreters. However, the clinic has faced significant criticism regarding its administrative operations and communication. Many patients have reported challenges with long wait times, difficulties reaching the office by phone, and issues with appointment scheduling or follow-up care. Feedback also highlights concerns regarding the consistency of provider communication and the overall coordination of patient records and referrals.
Reviews Baltimore Medical System – Highlandtown
The reviews for this medical center are overwhelmingly negative, with patients frequently reporting significant administrative failures, poor communication, and unprofessional staff behavior. While a small minority of patients reported positive experiences with staff and accessibility, the majority expressed frustration regarding long wait times, appointment cancellations, and inadequate medical care.
Strengths
- Helpful front desk staff
- Accessible parking and elevator
Weaknesses
- Excessive appointment wait times
- Frequent appointment cancellations
- Unprofessional and rude staff
- Poor communication regarding medical care
- Difficulty reaching staff by phone
- Inconsistent or negligent medical care
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–5 PM
- Wednesday
- 8 AM–5 PM
Contact
- 3700 Fleet St Ste 200, Baltimore, MD 21224
- (443) 703-3600
- bmsi.org