Business listingBaltimore
Medical supply store

American Medical Equipment

Medical supply store · Baltimore

4.232 {count} reviews

733 Frederick Rd, Catonsville, MD 21228

American Medical Equipment

About

Located at 733 Frederick Rd in Catonsville, Maryland, American Medical Equipment serves as a local resource for those navigating the complexities of medical supply needs. The store offers a wide range of products, from daily living aids like walking canes and support socks to more significant investments such as electric wheelchairs, lift recliners, and bedside commodes. For those seeking specialized footwear, the business maintains a dedicated boutique area where staff members assist with fittings for Medicare-approved diabetic shoes, often coordinating directly with healthcare providers to manage the billing process. The customer experience at American Medical Equipment is varied, reflecting the challenges often associated with specialized medical retail. Many patrons highlight the value of being able to visit a physical showroom to test equipment like power chairs and recliners before purchasing, noting that staff members often provide personalized configuration and training. While the store is frequently praised for its compassionate and knowledgeable team, potential customers should be aware of the company’s strict return policy, which is clearly posted in-store. With a 4.2 rating based on over 30 reviews, the business remains a prominent fixture in the Catonsville community for residents seeking hands-on assistance with their mobility and home health equipment.

Reviews American Medical Equipment

Customers generally praise the store for its knowledgeable, compassionate staff and personalized assistance with medical equipment and footwear. However, some patrons report significant dissatisfaction regarding the company's strict, non-negotiable return policy and concerns over billing practices.

Strengths

  • Knowledgeable and helpful staff
  • Compassionate customer service
  • Large selection of medical equipment
  • Expertise in footwear fitting

Weaknesses

  • Strict non-returnable policy
  • High equipment costs

Best for

Individuals seeking personalized guidance and in-store demonstrations for medical equipment, wheelchairs, and specialized footwear.

Opening hours

Friday
9 AM–5 PM
Monday
9 AM–5 PM
Sunday
Closed
Tuesday
9 AM–5 PM
Saturday
10 AM–2 PM
Thursday
9 AM–5 PM
Wednesday
9 AM–5 PM

Contact

American Medical EquipmentBaltimoreMedical supply store