BW Medical Supply Baltimore
Medical supply store · Baltimore
6860 Reisterstown Rd, Baltimore, MD 21215
About
Located at 6860 Reisterstown Rd in Baltimore, BW Medical Supply serves the local community as a provider of various medical equipment and supplies. The storefront features a showroom where customers can browse available inventory, such as crutches and blood pressure cuffs, and the location offers the convenience of dedicated parking for those visiting the shop. The customer experience at this establishment has been notably varied. Many patrons have praised the staff for being warm, professional, and helpful, with specific team members like Daniel and Maya receiving recognition for their willingness to go the extra mile to assist with inquiries. However, other visitors have reported significant frustrations regarding communication, citing instances of dismissive service, difficulties with insurance-related procedures, and concerns regarding the accuracy of posted business hours. With a current Google rating of 4.3 out of 5 based on 38 reviews, the store remains a local option for those seeking medical supplies, though experiences with the service team appear to be inconsistent.
Reviews BW Medical Supply Baltimore
Customer experiences are highly polarized, with many praising the staff for being helpful and professional, while others report significant frustration with rude service and poor communication. Recurring issues include inconsistent information regarding insurance and inventory, as well as discrepancies between listed and actual operating hours.
Strengths
- Helpful and professional staff
- Friendly customer service
Weaknesses
- Rude and dismissive staff behavior
- Inaccurate operating hours
- Poor communication regarding insurance requirements
- Unprofessional phone interactions
Best for
Patients seeking medical supplies who value a friendly in-person experience, though reliability regarding inventory and hours may vary.
Opening hours
- Friday
- 9 AM–5 PM
- Monday
- 9 AM–5 PM
- Sunday
- Closed
- Tuesday
- 9 AM–5 PM
- Saturday
- Closed
- Thursday
- 9 AM–5 PM
- Wednesday
- 9 AM–5 PM
Contact
- 6860 Reisterstown Rd, Baltimore, MD 21215
- (410) 602-7766
- www.bwmedicalsupply.com