Katzen Eye Group
Ophthalmologist · Baltimore
301 St Paul Pl, Baltimore, MD 21202
About
Located at 301 St Paul Pl within Baltimore’s Mercy Medical Center, Katzen Eye Group provides ophthalmological care to the local community. The practice is situated within the hospital complex, offering patients the convenience of accessible parking. With a strong reputation reflected in a 4.6/5 rating from over 2,600 reviews, the group is recognized by many patients for its efficient check-in procedures, clean facilities, and professional medical staff who prioritize clear communication during consultations. Patients frequently highlight the expertise and kindness of the doctors and technicians, noting that the team is often successful in explaining complex eye health processes in understandable terms. While the practice manages a high volume of appointments, many visitors report short wait times and a streamlined experience, ranging from routine exams and prescription services to specialized retina consultations and cataract evaluations. Although experiences with administrative follow-up and billing can vary, the practice remains a prominent destination for those seeking comprehensive eye care in the heart of Baltimore.
Reviews Katzen Eye Group
Most patients report highly positive experiences, frequently praising the knowledgeable doctors and efficient, friendly staff. However, some patients encounter significant difficulties with administrative processes, including scheduling, communication, and billing transparency.
Strengths
- Knowledgeable and caring doctors
- Friendly and courteous staff
- Short wait times
- Clean and well-maintained facilities
Weaknesses
- Difficult scheduling and call center
- Poor communication regarding doctor departures
- Billing and pricing transparency issues
Best for
Patients seeking efficient, professional eye care and surgical consultations.
Opening hours
- Friday
- 8 AM–4 PM
- Monday
- 8 AM–4 PM
- Sunday
- Closed
- Tuesday
- 8 AM–4 PM
- Saturday
- Closed
- Thursday
- 8 AM–4 PM
- Wednesday
- 8 AM–4 PM
Contact
- 301 St Paul Pl, Baltimore, MD 21202
- (410) 821-9490
- www.katzeneye.com/locations/mercy-medical-center/?y_source=1_MjAyMjI0NzMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D