Orthopedics and Joint Replacement at Mercy
Orthopedic surgeon · Baltimore
301 St Paul Pl, Baltimore, MD 21202
About
Located at 301 St Paul Pl in the heart of Baltimore, the Orthopedics and Joint Replacement center at Mercy provides specialized surgical care for patients dealing with bone and joint conditions. The practice is home to a team of orthopedic surgeons, including Dr. Joseph Ciotola, who are recognized by many patients for their clinical expertise and focused approach to joint replacement procedures. The facility offers a range of services, from initial diagnostic assessments and injections to complex surgical interventions, often utilizing advanced technology to assist in patient recovery. The patient experience at this location can be varied. Many individuals report high levels of satisfaction, highlighting the professionalism, kindness, and clear communication provided by surgeons like Dr. Ciotola, Dr. Mendez, and Dr. Anastasio. Patients frequently commend the supportive nursing and administrative staff for their helpfulness throughout the surgical process. While the practice is well-regarded by many for its high level of care, some patients have noted challenges regarding appointment wait times and the consistency of the administrative experience. With a 4.3 out of 5-star rating based on nearly 100 reviews, the center remains a prominent destination for those in the Baltimore area seeking orthopedic evaluation and treatment.
Reviews Orthopedics and Joint Replacement at Mercy
Patient experiences at Mercy Medical Orthopedic group are highly polarized, with many praising the surgical outcomes and bedside manner of specific doctors, while others report significant issues with administrative communication and long wait times. While many patients feel well-cared for and informed, a subset of reviewers expressed frustration regarding a perceived lack of empathy and poor follow-up care.
Strengths
- Knowledgeable and informative doctors
- Friendly and helpful staff
- Effective surgical outcomes
Weaknesses
- Significant appointment delays
- Poor administrative communication
- Perceived lack of patient empathy
Best for
Patients seeking specialized orthopedic surgical care and joint replacement procedures from highly regarded surgeons.
Opening hours
- Friday
- 7:30 AM–3:30 PM
- Monday
- 7:30 AM–4 PM
- Sunday
- Closed
- Tuesday
- 7:30 AM–4 PM
- Saturday
- Closed
- Thursday
- 7:30 AM–4 PM
- Wednesday
- 7:30 AM–4 PM
Contact
- 301 St Paul Pl, Baltimore, MD 21202
- (410) 539-2227
- mdmercy.com/mercy-services/orthopedics/orthopedics-and-joint-replacement