Business listingBaltimore
Auto body shop

Baltimore Auto Body & Collision Center

Auto body shop · Baltimore

4.5179 {count} reviews

1845 S Hanover St, Baltimore, MD 21230

Baltimore Auto Body & Collision Center

About

Located at 1845 S Hanover St in Baltimore, Maryland, Baltimore Auto Body & Collision Center provides a range of automotive repair and bodywork services to the local community. The shop handles various collision-related needs, including bumper replacements, vehicle wraps, and fleet maintenance for business vehicles. With a reported rating of 4.5 out of 5 stars based on 179 reviews, the facility aims to assist drivers with both insurance-related repairs and general bodywork. The experience at this shop appears to be polarized, reflecting a wide range of customer perspectives. Some clients report high levels of satisfaction, praising the team for their professional communication, quality craftsmanship, and ability to handle complex insurance coordination efficiently. These patrons often highlight the shop’s clean reception area and the helpful nature of the staff. Conversely, other customers have expressed significant frustration regarding project timelines, communication gaps, and the standard of work performed on their vehicles. These reports frequently cite concerns over repair quality, the handling of personal property, and the administrative process. Prospective customers should weigh these varied experiences when considering the shop for their vehicle maintenance and collision repair needs.

Reviews Baltimore Auto Body & Collision Center

Customer experiences at this shop are highly polarized, with many praising the quality of repairs and helpful staff, while others report severe issues with communication and business practices. While some customers highlight a clean facility and efficient service, others describe long delays and unprofessional conduct.

Strengths

  • High quality repair work
  • Clean and nice reception area
  • Helpful with insurance processes

Weaknesses

  • Poor communication after drop-off
  • Long repair delays
  • Unprofessional customer service

Best for

Customers seeking body work who prioritize repair quality and insurance assistance over consistent status updates.

Opening hours

Friday
8 AM–8 PM
Monday
8 AM–8 PM
Sunday
8 AM–8 PM
Tuesday
8 AM–8 PM
Saturday
8 AM–8 PM
Thursday
8 AM–8 PM
Wednesday
8 AM–8 PM

Contact

Baltimore Auto Body & Collision CenterBaltimoreAuto body shop