MedStar Franklin Square Medical Center
Hospital · Baltimore
9000 Franklin Square Dr, Baltimore, MD 21237
About
Located at 9000 Franklin Square Dr in Baltimore, MedStar Franklin Square Medical Center serves as a comprehensive general hospital dedicated to providing a wide range of medical services. Patients frequently highlight the compassionate nature of the staff, noting that from the security officers and administrative teams to the nursing and surgical personnel, there is a consistent focus on making individuals feel comfortable and well-cared for. Whether visiting for neurosurgery, cardiac imaging, physical therapy, or maternity care, many patients report feeling treated with genuine empathy and professionalism throughout their stay. The facility is particularly noted for its Women’s Pavilion and specialized departments, where teams are often praised for their thorough communication and clinical expertise. While the hospital receives high marks for its attentive bedside manner and the dedication of its medical teams, some patients have noted occasional challenges regarding administrative communication and wait times. Overall, the hospital remains a significant local resource, with many patients expressing gratitude for the personalized attention they receive during both routine procedures and more complex medical treatments.
Reviews MedStar Franklin Square Medical Center
MedStar Franklin Square Medical Center receives high praise for its compassionate and professional staff across various departments, including surgery, labor and delivery, and imaging. While most patients report excellent care and positive outcomes, some experience significant challenges with administrative communication, appointment scheduling, and long wait times in the emergency department.
Strengths
- Compassionate and attentive nursing staff
- Professional and knowledgeable medical specialists
- Thorough and clear patient communication
Weaknesses
- Difficulties with call center communication
- Inconsistent appointment scheduling processes
- Long emergency room wait times
Best for
Patients seeking high-quality surgical, maternity, and specialized medical care from a dedicated and empathetic clinical team.
Opening hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Sunday
- Open 24 hours
- Tuesday
- Open 24 hours
- Saturday
- Open 24 hours
- Thursday
- Open 24 hours
- Wednesday
- Open 24 hours